All orders are shipped from Brownells USA, we aim to achieve 5-7 working days delivery from dispatch but we ask to allow 7-10 in case of issues.
You can check the status of your orders and backorders by logging into ‘My account’ and going to your ‘My orders’ section where you will also see your tracking details.
A shipping confirmation email will be sent once the order has been dispatched, it will contain a ParcelForce tracking link. The tracking will not show until ParcelForce have received the order from customs and scanned it in to their system and it will only show as 'Advised' until such time as it is scanned into their system.
We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable and time for delivery will neither be of the essence nor will it be a fundamental term of the contract between us. We will endeavour to keep you informed of any delay to your expected delivery date.
You are responsible for ensuring availability to receive delivery of your product(s) and the delivery destination is suitable for delivery. Please note: We do not ship to BFPO addresses, Freight Forwarders or P.O.Boxes.
For UK orders a flat rate of £5.99 (inclusive of VAT) will be charged for carriage irrespective of the item quantity, size and weight of the order.
All orders over £100 delivered to the UK are carriage free.
All orders are delivered by ParcelForce.
Brownells USA maintain good stock levels on all products listed. If a product has 'Back order' instead of 'Add to basket' then the item is not in stock and we can back order for you.
Occasionally inventory errors may occur. You will always be emailed with the option to cancel your order if you would rather not wait. If Brownells UK cannot obtain a back order we reserve the right to refund without obligation.
You can check the status of your backorders by logging into 'My account' and going to the 'My orders' section. In this section you will see your orders, backorders and the dates expected in stock. You will also be able to cancel the backorder from here should you so wish.
Transactions will not be debited until the item has come into stock and has been dispatched.
The Brownells.co.uk Promise To Our Customers: Your satisfaction is GUARANTEED - Period.
If you aren’t completely, 100% satisfied with any item you purchased from us for any reason return it for a refund or exchange.